Satellite Traffic Monitoring
Satellite Airtime is normally pretty expensive - and abnormal or to high usage can often generate a lot of problems linked to charges. To prevent unwated usage and spending is a good and solid traffic monitoring system needed that operator in real time and automatically interact with provisioning when possible suspend is needed.
Unity offer the ability to constantly monitor collected traffic data as well as where possible integrate with POP radius data and offer speed throttling functionality, partial blocking of certain services like data only or simply auto suspending the given high spending simcard.
Our monitoring take place across reseller, company, subscriber level as well as on groups or single simcards - monitoring is divided into data, streaming, messaging, voice or simply spending (money) - select monitoring periods like daily, weekly, monthly, yearsly, biyearly - set a large number of triggers where needed.
Operator specific monitoring as well as end customer specific monitoring combined with a template based notification setup supporting basically any language
(single sign on) across frontend and dashboard for staff members – this SSO can be integrated directly to the operators own platforms to offer end users the feeling of one single environment. Our login and forms are protected for CSRF, optionally with CATCHA, secure cookies, SSL, Brute force protection, enhanced live logging and alarms, password are protected using the strongest one way algorithms and optionally can password expire and validation be applied
Cyber Secure Solution
It is periodically scanned with OWASP/Fortify security scanner to make sure that a secure login is provided for the different services - Databases support full encryption, all In-Transit communication support TSL encryption end to end.
Our hosted cloud environments are all fully ISO27001 certified for max security level - our staff get yearly Comptia Security certifications - where security matters and where end customers are high profile will this be a must have to ensure that data and services provide the needed compliance.
Unity API - One API for the Sky
(Web service based on REST JSON) that allow the operator as well as partners to easily integrate their own platforms directly with our backend functionality, this API provide full provisioning functionality and billing functionality across all the offered satellite services – meaning one single API for all the connected satellite services like Inmarsat I4, Iridium, Inmarsat GX, Eutelsat, Orbcomm, Intelsat...
Support & Ticketing environment
Unity are delivered with access to our support and ticketing environment that allow the operator to report and log issues related to daily operation – tickets need to be reported in this environment.
Our support environment can also be installed for the operator to be handling all support related actions - it will keep track of possible SLA agreements and allow related reporting when needed.
Unity interfaces across Frontends and Operator dashboards are operating in any local language – from Japanese, Chinese, Portuguese, English and similar – even output on reports and invoices are managed in any type of language in an easy and simple way.
Also having the ability to send language specific notifications - dependant on the users selected language - and invoices as well as reports are also supporting multi language making it a lot easier for customers where needed.
Satellite Network Operators
Unity are integrated into a long range of satellite network operators - meaning the needed API interfaces are implemented to allow user management, sim/terminal management as well as inventory and producty management..
This integration allow Unity to offer a single uniform interface for the operator as well as the operators customers. Operator can fully manage the level of self-care that they want to be offering through permission control.
Some of the integrated API interfaces: Inmarsat I4 (BGAN, GSPS, FBB, LINK, GSPS, SBB, M2M) DPI for provisioning, Inmarsat Prepaid API for balance access, voucher topup.., Iridium Certus, Iridium SOAP (postpaid, prepaid, PTT, SBD, GDB,Openport..), Thuraya (IP, postpaid, prepaid, M2M), Inmarsat GX (Government, ERnterprise, Aero Business, Aero Commercial, Maritime..), Eutelsat SOAP API as well as Eutelsat JSON API to be listing a few