It allows the operator to gather all in a single interface for daily operation and a single interface for provisioning management.
Operators are typically buying their satellite services from many different proviuders like Inmarsat Iridium or even from large resellers like Singtel, AST Group, Network Innocation or similar - These many providers typically offer provisioning through their own dedicated customer portal systems, which make it difficult for the operator to manage their terminals and simcards when the number start to grow.
Unity gather all user management and terminal/simcard management into a single provisioning environment that offer end to end provisioning through API integration across the many providers - the number of advantages is very long for the operator and most daily tasks will be automated as an integrated part of Unity, acter succesful activation will example an outgoing email be send to the operators customer with all details like IMSI, MSISDN, links to support, getting started, user guides and similar - all supported in multi language.
Any level of customers can login and in real time view and managed the data that the operator allow the given customer to manage and access. This allow resellers, companies and subscribers to gain full control with own services in a easy and simple way. Unity also provides alias accounts with dedicated permissions, staff, support and admin accounts to handle role-based tasks directly. It is also possible to create management users across any companies or subscribers example allowing a captain or a pilot to have access to multiple vessels or aircrafts.
Inmarsat I4 provisioning
Inmarsat Provisioning have been supported for more than 20 years in Unity so it is a very solid and proven solution that integrate into Inmarsat API allowing full real time control across (BGAN, GSPS, FBB, IDP, M2M, SBB, LINK) - Activate simcards directly, Disconnect, Suspend, Resume, Migrate to new customer, Upgrade, Downgrade, add services, remove services, edit speed. Manage group packages, set monitoring across a swift range of parameters, handle integrated allowance across money or across usage - data, streaming, messaging, voice..
Integrate directly with Iridium provisioning API and allow complete management of post-paid and prepaid subscriptions. Activate Iridium terminals directly as operator or allow your partners to perform this action on assigned inventory.
When a new template are created for a product will it need to be placed in the product catalogue where the operator can manage which partners are allowed to resell it – products in the catalogue will be able to be grouped and can based on dates be made available or hidden. Products in the catalogue can be used to generate smart price books for the different partners allowing them to have differentiated price lists directly available if price book feature have been delivered as a part of the delivery.
Intelligent Service Orders
Unity are allowing the operator and partners to operate Iridium, Inmarsat as well as internal services from a single intelligent interface – requested services can be activated in a few clicks as a lot of data filling are taking place in the background based on predefined profiles. So select package then simcard and click create – simple and smart. In our service order interface is it possible to follow end to end progress and also clearly see generated errors.